Our contact details
Name: Lane Shaw Academy Agency
Address: Town Hall St George’s Street HX7 7BY
Address: Registered office 28 Orchard Road, St Annes on Sea, Lancashire FY8 1PF
E-mail Academy queries: email@example.com
E-mail Agency queries: firstname.lastname@example.org
LSAA (Lane Shaw Academy Agency Limited) is committed to protecting your personal data. As a business it is necessary for us to collect, store and process your data. LSAA will not sell your information to any third parties. LSAA will only share your personal information with your consent.
The type of personal information we collect
We currently collect and process the following information:
With your consent we collect your personal data as part of our registration process and to sign up to the agency if invited. An Agency/Artist agreement will need to be signed by you the parent/guardian (if your child is under the age of 16) and kept for your records. LSAA will also store securely this agreement for our records.
We may collect your name, signature, address, email address, an emergency contact number and bank/payment details. We also collect data including sensitive data relating to your child such as name, photographs (used in workshops for our social media platforms and website, headshot (if represented by the Agency for professional work) DOB, gender, medical history/conditions. We may use your information to inform of you of changes to our workshops, new term dates/times, guest masterclasses and other relevant news we need you to be made aware of. We may on occasion ask you to write a testimonial for us so that we can share this information on our website and/or social media for marketing purposes.
How we get the personal information and why we have it
The personal information we process is provided to us directly by you. We use the information that you have given us in order to:
- Ensure our communication with you is clear and well understood to enable a swift registration process. We need to be able to contact you in the event of an emergency, be made aware of any known medical conditions that may affect your child in a workshop or whilst undertaking professional work, to send reminders of fees due and to respond to your queries efficiently. With regards to the Academy and Agency, you will be required to acknowledge our child safeguarding/behaviour policy and we also need you to comply with the signed Agency/Artist agreement in order to maintain our professional standards.
We may share this information for casting purposes. We may need to share this data with reputable third parties such as casting directors and production companies. We may on occasion ask you to write a testimonial for us so that we can share this information on our website and/or social media for marketing purposes. As stated above in the types of data we collect, we rely on social media as a main tool for marketing and with your consent recent photos of workshops will be shared on our platforms.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Email addresses/emergency contact numbers in hard copy as part of our register. These are kept safe with us at all times.
Agency/Artist agreements and signed policies are stored electronically in a password protected folder accessed only by us. We use antivirus software to maintain security.
We understand that from time to time children may wish to take a break from the workshops. We will keep registration forms for 3 months, until just after the next term commences. After that, registration forms for those no longer wishing to attend will be destroyed securely.
For tax purposes, accounts are stored securely and kept for our records.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk